Allstate Really Sucks

I snapped tonight on the phone with Allstate. I was talking to a representative, explaining our situation for approximately the 300th time. Our house flooded during Hurricane Katrina, we are unable to live in it. We reported the claim on August 30th. We’ve been assigned to three different adjusters, each of whom eventually tells us that he’s not responsible for our case. Our home has yet to be inspected. The 90-day moratorium will end in another 30 days. And on, and on, and on.

And she, of course, told me that she couldn’t help me and would have to take down my information and have someone call me back. Then she asked me for my home phone number. And I completely lost it, I'm afraid. I may have ended up screaming, “We no longer have a home--that's what I've been trying to tell you for the past hour.” She was nonplussed, but it made me feel better. Maybe now they’ll assign us a fourth adjuster.

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